Shipping and Returns

Shipping

Travoost is currently shipping to all serviceable areas in India. At  travoost,  we do understand the importance of  receiving your purchased products in the best condition, and on time. We continuously strive hard to make sure the product reaches you at the earliest possible time.

All products are shipped out between 1 – 10 working days.

You can connect with us anytime at contact@travoost.com. We will try to resolve your issue at the earliest.If the product or packaging has been tampered with, do not accept the order

How do I know if my area is serviceable or not?

You can email us your pin code contact@travoost.com and we shall get back to you within 24 hours

 Cash on Delivery (COD)

Cash on Delivery is a flat charge of Rs. 50

In case your pin code is not serviceable for COD we shall request you to make the payment online.
You cannot open the box without making the payment at the time of delivery.
If the product or packaging has been tampered with, do not accept the order.
No credit/debit cards are accepted at the door under the Cash on Delivery method.

How do I know if my area is serviceable or not?

You can email us your pin code on contact@travoost.com and we shall get back to you within 24 hours.

Returns & Exchanges:

We really hope you are happy with your Travoost Purchase. Travoost does not have a return policy. Our return policy is applicable within 7 days from receipt of the product and applicable only for the following reasons: Damaged product, Manufacturing defect & incorrect product.

For exchange of the purchased product we might request you to share an image of your product/s. For your order to qualify as an exchange.You must raise a return request by emailing us on within 48 hours of receipt of your order. Product packaging, labels & tags must not be tampered with. Product must be in perfect condition

Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality. They should be dispatched within 7 days after the return request is raised and packed securely to prevent any damage during transit.

Please Note: Product colors may vary between the images shown on the website and social media platforms against the actual product. Please note that minor differences in colour, printing and placement of the print are not considered defects

 

Cancellations:

The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.

The order should be cancelled within 12 hours of the order placed.
Travoost reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.